Our Virgin Media broadband is down again, so if I or glittertigger don't respond to email that is probably why.
The VM internet service is great when it works; on Friday I was getting a real over 5 megabytes a second download from steam.
Sadly my experience is that it often doesn't. We've got a tech coming out on Monday for the second repair we've needed in 6 months, and the service has been flakey throughout. We had similar problems in the last place we lived as well.